BTSG Managed IT Services
A comprehensive technology solution that combines applications, on-site support, helpdesk services, and a team of dedicated IT professionals committed to delivering top-notch service and support at a price that fits your budget
Managed IT Services by BTSG is Your Full-Service IT Package
that includes essential software like Microsoft 365, critical protection, ultimate accessibility, the scalability of the cloud, and US-based IT pros to manage it all.
Productivity Software, Marketing Software, and Training Software
Dedicated Remote and Onsite Support
Powerful Cybersecurity Solutions
Backup and Disaster Recovery
Professional IT Consulting Services
Check out our full list of features below!
Included Software To Power Your Organization
Microsoft 365 Business Premium
Microsoft's productivity suite featuring all of your must have apps!
Microsoft Word, Excel, Powerpoint, and Outlook
Microsoft Exchange
Microsoft OneDrive For Business
Microsoft SharePoint
Microsoft Intune
Microsoft Teams
Microsoft Defender
Azure Information Protection
Azure AD Premium P1 License
Azure Virtual Desktop License
BTSG's Marketing Toolkit (Premium)
BTSG's Marketing Toolkit helps organizations to dramatically improve their marketing and sales efforts. The Marketing Toolkit saves businesses over $2,500 per month on average versus other tools. The toolkit features:
Customer Relationship Manager
Sales Analytics Dashboard
Dialer
Website Builder
Funnel Builder
Calendar Booking and Appointments
Email Marketing
Social Media Marketing and Scheduling
SMS 2-way Texting/Marketing
Automation Builder
Call Tracker
Invoices and E-signable contracts
Reputation Manager
Courses and Community Builder
AI Content and Image Generation
Chatbots
Over 2,000 Premade Templates for Email and Website
BTSG's Bigger Brains
BTSG’s Bigger Brains provides a diverse selection of over 240 courses spanning various business domains, catering to the needs of both incoming personnel and seasoned professionals. These training courses serve as invaluable tools for individuals seeking to progress in their careers, offering them the opportunity to pursue advancement and growth. Need to create your own course? Bigger Brains is fully SCORM compliant and has a built in course creator.
BTSG's Breach Secure Now
The ultimate software to prevent cyber attacks caused by human error! BTSG's Breach Secure Now is Cybersecurity Compliance Training that contains everything you needs to automate, support, and empower employees to become the superhuman firewall that every business needs.
Unlimited phishing simulations
Weekly training content
Dark web monitoring
Policy & procedure templates
Security risk assessment
Employee secure score
Included Maintenance and Support
Expert Remote Support (US Central Time Business Hours)
Though most issues are avoided completely through our proactive management of your environment, some complications are inevitable. With priority-tiered SLA’s for Response, Planning, and Resolution, BTSG is at the ready to assist remotely when unforeseen technical issues arise.
Our service desk accepts request through email, chat, and telephone and is open Monday through Friday. US-Central Time
Onsite Service (ONLY IN SELECTED MARKETS)
Onsite support is available in many communities in North Texas and Southern Oklahoma. Where applicable, BTSG provides robust onsite service with CompTIA certified technicians. Onsite service is currently available in the following communities. Contact us to see if we can add your community to the onsite service list.
Wichita Falls, TX and communities within 50 miles
Lawton, OK and communities within 50 miles
Oklahoma City, OK and communities within 50 miles.
Denton, TX and communities north.
IT Asset Monitoring and Reporting
BTSG catalogs and monitors your network’s connectivity, infrastructure devices, and endpoints on a constant basis to ensure maximum compliance and availability. This ensures that your computers and network have the maximum possible uptime.
Patch Management
BTSG actively monitors your devices to make sure the latest patches are installed, and critical updates are applied for Microsoft and most major 3rd party software systems. We do this because a well maintained network is the first step in a highly available cyber secure network.
Online Ticket Tracking
When you open a support request, you will be kept in the loop every step of the way with our email based ticket updates, but BTSG also provides a customer portal where you and your team can log in and see the status of every support request.
Included Cyber Security Services
Security Baseline
BTSG enforces a minimum set of cyber security controls on all managed computers for the safety of our clients. These cybersecurity controls are basic industry standard controls that will keep your computers and data safe.
Multi Factor Authentication
Onsite support is available in many communities in North Texas and Southern Oklahoma. Where applicable, BTSG provides robust onsite service with CompTIA certified technicians. Onsite service is available in the following communities.
Wichita Falls, TX and communities within 50 miles
Lawton, OK and communities within 50 miles
Oklahoma City, OK and communities within 50 miles.
Denton, TX and communities north.
Password Manager
Password re-use is the single largest cyber security threat of the modern era. BTSG's included password manager provides an easy way to maintain unique passwords across platforms saving users from trying to remember dozens of unique passwords.
Spam & Phishing Protection
BTSG uses a variety of technologies including firewalls, email scoring, and threat detection to scan, filter, and clean up spam and phishing attempts before they get to your inbox.
Webroot Secure Anywhere Antivirus
Powered by Artificial Intelligence Threat hunting and detection, Webroot is a lightweight antivirus that compliments Microsoft Defender to protect your endpoints from cybersecurity threats.
Backup & Disaster Recovery Services
Image and File/Folder Backup
PC and Mac file & folder backups stored on your personal OneDrive for safe and secure backup. Total image backups are also made of OneDrive and Sharepoint and stored in the BTSG cloud.
Automated Backups
Backups are automatically scheduled and performed at regular intervals and during events like file changes.
Same Day Virtualization
Should you need a backup restored, your backup can be run on a cloud computer and accessed the same day that you request the restore.
Backup Verification
BTSG verifies backups when they occur through a mix of automated testing, manual testing and reporting.
Professional Services
Quarterly Technology Business Reviews
If you are one of the many executives that feels confused by technology you are not alone. BTSG's quarterly business review is a process by which we talk through your business challenges, lay out plans for how technology can support you, and discuss how we will implement changes to make your business stronger.
Vendor Management
BTSG works as your representative with vendors such as Internet, telephone, print, and your line of business software.
Business Improvement Projects
Whenever you have a challenge in your business that you’re struggling to find an answer for – simply pick up the phone and give call BTSG. There’s a VERY good chance we’ll be able to help you find a creative way to solve your challenge, often using a mixture of Business Consulting and Technology
OFFICE LOCATIONS
Wichita Falls
506 7th street
Wichita Falls, TX 76301
Oklahoma City
201 NE 50th St,
Oklahoma City, OK 73105